Customer Support

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Ada

AI customer service platform whose agents resolve inquiries across chat, email, and voice with brand-specific reasoning and guardrails.

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Crescendo

CX platform combining AI agents with human support teams, sold on outcome-based pricing per resolved interaction.

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Cresta

Contact center AI providing real-time agent assist, coaching, conversation insights, and virtual agents.

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Decagon

AI customer service agents for enterprises, handling chat, email, and voice conversations with routing, actions, and QA tooling.

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Forethought

Agentic AI for customer support that autonomously resolves tickets, triages and routes cases, and assists human agents.

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Gorgias

Helpdesk for e-commerce brands with an AI agent that answers and acts on customer emails and chats using store data.

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Intercom Fin

Intercom's AI customer service agent that resolves support queries across chat, email, and phone using company knowledge.

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Observe.AI

Conversation intelligence platform for contact centers with VoiceAI agents, real-time agent assist, and automated QA.

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Parloa

AI agent management platform for contact centers, specializing in natural-sounding phone-based customer service automation.

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PolyAI

Voice AI assistants for enterprise contact centers that handle customer phone calls end-to-end in natural conversation.

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Sierra

Conversational AI platform for building branded, action-taking customer agents for chat and voice, co-founded by Bret Taylor.

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Tidio

Customer service platform for small businesses featuring Lyro, an AI agent that answers common questions from a knowledge base.

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Zendesk AI

AI agents, agent copilot, and workflow automation built into the Zendesk customer service platform.