Directory · Customer Support
Parloa
AI agent management platform for contact centers, specializing in natural-sounding phone-based customer service automation.
Best for
Enterprises automating customer phone calls with voice AI
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Ada
Customer Support · Ada · Canada
AI customer service platform whose agents resolve inquiries across chat, email, and voice with brand-specific reasoning and guardrails.
Best for
Enterprises automating high-volume customer conversations
Crescendo
Customer Support · Crescendo · United States
CX platform combining AI agents with human support teams, sold on outcome-based pricing per resolved interaction.
Best for
Companies that want AI plus human backup as a managed service
Cresta
Customer Support · Cresta · United States
Contact center AI providing real-time agent assist, coaching, conversation insights, and virtual agents.
Best for
Contact centers improving live-agent performance with real-time AI