Directory · Customer Support
Forethought
Agentic AI for customer support that autonomously resolves tickets, triages and routes cases, and assists human agents.
Best for
Support orgs deflecting repetitive tickets and speeding triage
More customer support tools
Ada
Customer Support · Ada · Canada
AI customer service platform whose agents resolve inquiries across chat, email, and voice with brand-specific reasoning and guardrails.
Best for
Enterprises automating high-volume customer conversations
Crescendo
Customer Support · Crescendo · United States
CX platform combining AI agents with human support teams, sold on outcome-based pricing per resolved interaction.
Best for
Companies that want AI plus human backup as a managed service
Cresta
Customer Support · Cresta · United States
Contact center AI providing real-time agent assist, coaching, conversation insights, and virtual agents.
Best for
Contact centers improving live-agent performance with real-time AI